The "Customer information" and "Supplier information" fields on the invoice upload form are reserved for B2B companies, both the buyer and the seller must have a business identifier (VAT number, SIREN, NIF, etc).
🗺️ The counterparts of the invoice must be registered in the following countries: France, Belgium, Spain, the Netherlands, Germany.
If our PDF reader (OCR) didn't correctly read the counterparty details from the invoice you uploaded, you will have to override the information manually:
Counterparty name
Country
Business identifier type (SIREN / SIRET etc)
Business identifier
To avoid any input errors, we recommend that you copy and paste the company information directly from:
https://www.pappers.fr/ for French buyers or sellers
https://www.einforma.com/ for Spanish buyers or sellers
Information is successfully pre-filled if detected by OCR
You can add a new counterparty if nothing was detected
Or modify it if any of the information detected is false or missing