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How to add or modify the customer or supplier details?
How to add or modify the customer or supplier details?

If there's an error or you wish to change the customer or supplier details, follow these steps.

Morgan avatar
Written by Morgan
Updated over a month ago

The "Customer information" and "Supplier information" fields on the invoice upload form are reserved for B2B companies, both the buyer and the seller must have a business identifier (VAT number, SIREN, NIF, etc).

🗺️ The counterparts of the invoice must be registered in the following countries: France, Belgium, Spain, the Netherlands, Germany.

If our PDF reader (OCR) didn't correctly read the counterparty details from the invoice you uploaded, you will have to override the information manually:

  • Counterparty name

  • Country

  • Business identifier type (SIREN / SIRET etc)

  • Business identifier

To avoid any input errors, we recommend that you copy and paste the company information directly from:

  • Information is successfully pre-filled if detected by OCR

  • You can add a new counterparty if nothing was detected

  • Or modify it if any of the information detected is false or missing

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