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Payment method
By default, you repay Defacto by automatic SEPA Direct Debit for your loans and Defacto invoices.
Defacto initiates the Direct Debit two working days before the due date so that the amount owed is debited directly from your bank account on the scheduled date. Make sure you have sufficient funds in your account 2 working days before the collection date.
We remind you of all upcoming due dates by email one week in advance.
Where can I find my payment details?
You can check your account's payment settings at any time:
From the Settings > Repayment account tab: verify the bank account set up for the collection of your loans and Defacto invoices.
For a specific loan: find the payment details (IBAN and reference) by clicking on a loan in your loans list.
Early payment
You can repay all or part of your loans before the scheduled due date, with no early repayment fees.
When you see the notification "debit in progress", the payment is being processed and can no longer be modified.
Postponing a due date
Invoice-based loans
It is not possible to change the contractual due date of the loan. However, under certain conditions, we can postpone the SEPA Direct Debit date. Any payment made after the due date is considered late.
Treasury Flex
⚠️ It is not possible to postpone a Treasury Flex instalment.
Treasury Flex loans follow a fixed payment schedule in monthly instalments (3 to 6 instalments)*. This schedule is set when you accept the offer and cannot be modified.
If you're experiencing payment difficulties
If you anticipate difficulty meeting an instalment, contact us as soon as possible via chat. Your case will be transferred to our collections team to find a solution.
If an instalment is missed
During the loan term (before the contractual end date)
If you miss an instalment, late interest at the initial loan rate (1% per month) applies to the unpaid amount until the instalment is settled. These charges will be invoiced in addition to the fees deducted upfront.After the contractual end date of the loan (+7 days)
If any amount remains unpaid more than 7 days after the contractual end date of the loan, late payment penalties of 0.1% per day apply to the overdue amount.
If a Direct Debit fails
If the SEPA Direct Debit fails, Defacto does not automatically reschedule another collection.
Make a bank transfer as soon as possible to avoid late payment penalties.
You will find Defacto's IBAN and the payment reference in the Loan Repayment section after clicking on the loan in the table listing all your loans:
Repaying in instalments (invoice-based loans)
Great news: you can now repay in instalments*!
⚠️ This feature is only available for supplier invoices.
When submitting your loan request, you can choose your payment method in the final steps:
In multiple instalments*, for more flexibility
Or in a single payment, if you prefer to pay it all at once
Simply select the number of instalments that suits you, then click "Continue".
Repaying a Treasury Flex loan
Treasury Flex loans must be repaid in monthly instalments (3 to 6 instalments depending on the term chosen when you submitted your loan request).*
How does it work?
The total amount is divided into equal monthly instalments*
Each month, an instalment is collected automatically by SEPA Direct Debit
You receive a reminder by email one week before each instalment
Example for an €18,000 loan over 6 months:
Month | Amount repaid | Outstanding balance |
Month 1 | €3,000 | €15,000 |
Month 2 | €3,000 | €12,000 |
Month 3 | €3,000 | €9,000 |
Month 4 | €3,000 | €6,000 |
Month 5 | €3,000 | €3,000 |
Month 6 | €3,000 | €0 |
You can view your payment schedule at any time from your loan details.
Early repayment
You can settle your Treasury Flex loan before the end of the scheduled term, with no fees. As the fees were deducted upfront, Defacto refunds you the overpaid amount if you repay early.
If payment is late
⚠️ No postponement is possible on Treasury Flex instalments.
Any late payment results in:
Your case being transferred to our collections team
Late payment penalties being applied (Direct Debit rejection fees and late interest at 1% from the contractual payment date)
Interest payments
Invoice-based loans
Interest is not collected at the same time as your loan repayment. It is collected by SEPA Direct Debit monthly after your invoice is issued.
If you repay us the loan principal and the fees at the same time, we will unfortunately have to refund the fee payment and collect it after our invoice is issued.
Treasury Flex
Treasury Flex fees are deducted upfront when the loan is issued, directly from the amount paid out. You have no additional fee collection to expect each month.
* The borrower commits to meeting each of the scheduled payment dates; Defacto will collect amounts due in accordance with the loan agreement, at the contractually agreed maturities.