Defacto

Download your loan contracts, Defacto invoices of fees or a Statement of Financial Position

What proof of funding can I send to my accountant?

Important changes to Defacto's T&Cs and loan agreements since being licensed by the ACPR

New terms and conditions in line with ACPR licence

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Understanding and troubleshooting the loan lifecycle

Manage your invoices and loans

Where is my loan payment? Find the answer in your account!

I haven't received the funds yet, what should I do?

Where is my money?

Find out how to repay your Defacto loans earlier or in unforeseen circumstances

How do I repay Defacto?

What happens if I don't meet the loan due date?

Is it possible to postpone the repayment date?

Find out how to pay back your loan earlier than planned

Can I repay earlier?

Repayment

This article explains Defacto's billing and fees

Understand your invoice and fees

Is it normal that my interest rate fees are higher than expected?

Why are my invoiced fees higher than estimated?

Full transparency on our ways of operating

Billing & Fees

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Find answers and get help from Intercom Support and Community Experts

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