Why can't I submit a loan?

Find below the common errors and how to solve them

Morgan avatar
Written by Morgan
Updated over a week ago

⏰ Loan duration must be less than 120 days.

⚙️ The reference must be less than 35 characters long.

💶 Our PDF reader only recognises invoices in € euros.

🗺️ The counterparts of the invoice must be registered in the following countries: France, Belgium, Spain, the Netherlands, Germany.

🏢 We only finance invoices between two companies, any request for an invoice with a private individual will be refused (please see our invoice acceptance criteria).

🏦 We may not recognise the BIC associated to the IBAN in our library, please contact us directly on the chat.

❓For any other reason, feel free to contact us directly in the chat

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