Defacto

We process your requests within 2 working days.

My loan request is pending validation, when will I hear back?

Find out how to cancel a loan request in the dashboard

I want to cancel a loan

Download your loan contracts, Defacto invoices of fees or a Statement of Financial Position

What proof of funding can I send to my accountant?

Where is my loan payment? Find the answer in your account!

I haven't received the funds yet, what should I do?

Important changes to Defacto's T&Cs and loan agreements since being licensed by the ACPR

New terms and conditions in line with ACPR licence

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Manage your financing

Everything you need to know about repaying your Defacto loans: method, due dates, early repayment

How do I repay Defacto?

Is it possible to postpone the payment date?

Find out how to pay back your loan earlier than planned

Can I repay earlier?

Repayment

Everything you need to know about Defacto billing and fees: invoice-based loans and Treasury Flex

Understand your invoice and fees

Is it normal that my interest rate fees are higher than expected?

Why are my invoiced fees higher than estimated?

Full transparency on our ways of operating

Billing & Fees

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Find answers and get help from Intercom Support and Community Experts

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